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How to buy a product
Browse stores, pick your size, checkout, and pay securely.
customerorderspayment
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Delivery times & tracking
Typical production timelines and delivery expectations.
customerdelivery
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Refunds & incorrect items
What to do if something arrives wrong or defective.
customerrefunds
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Start selling on AfroMerch
Set up your store and publish products.
sellergetting-started
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Earnings & cashouts
Understand your earnings and how to cash out anytime.
sellerpayouts
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Design guidelines
What content is allowed and how reviews work.
sellercompliance
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