Policies & Guidelines

Influencers and creators earn 60-70% of every sale made through their store. Earnings can be cashed out weekly via your preferred payment method. Our platform automatically deducts production, payment processing, and delivery costs before calculating your share.

All merch designs must comply with our content guidelines. We do not allow hate speech, violence, copyright infringement, or offensive material. Each submission is reviewed before being listed. Rejected items can be resubmitted after making the required changes.

We handle all printing, packaging, and delivery logistics. Orders are typically processed within 2-5 business days. Delivery times may vary based on location. Customers will receive tracking information once their order is shipped.

All payments are processed securely via Chapa and other supported wallets. Orders are final once placed; we do not support cancellations or refunds unless the product is defective or incorrect. For issues, contact our support team within 3 days of delivery.

We respect your privacy. Customer and seller data is stored securely and never shared with third parties except as required to fulfill orders or by law. For more details, see our full Privacy Policy.

Creators are responsible for ensuring that all designs and content uploaded to Afro Merch are original or properly licensed. We take copyright infringement seriously and will remove any content that violates intellectual property rights.

If you experience any issues with your order, such as missing items or delivery delays, please reach out to our support team promptly. We are committed to resolving problems quickly and ensuring a positive experience for all users.

Afro Merch may update its policies, features, or platform at any time to improve user experience or comply with regulations. We encourage users to review our policies regularly to stay informed about any changes.